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General Information

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Park & Ride
Several bus routes provide Park & Ride services. Park for free and ride the bus. Please refer to individual route maps for exact locations.

For detailed information about this feature, please call Customer Care at 615-862-5950.

Holiday Service
On the following major holidays, WeGo operates on a Sunday/Holiday schedule:

  • New Year's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

On Martin Luther King, Jr. Day, WeGo operates on a Saturday schedule.

Destination Signs
Every WeGo bus is marked by a route number as well as the destination name or area. As you board a WeGo bus, if you have any questions about where it is going, ask the driver.

Services for Seniors, People with Disabilities or Medicare Cardholders
Seniors age 65 and older and people with disabilities qualify for a reduced fare of $1.00 on WeGo buses with one of the following ID cards: Medicare, Seniors-MTA Golden Age, or driver's license; Disabled-Medicare, Special Service, or other transit ID card for the disabled.

Medicare cardholders, who are not elderly or disabled, also qualify for a reduced fare of $1.00 on WeGo buses with their Medicare ID.

Passengers whose disabilities prevent them from using the large WeGo buses may qualify for special door-to-door van service through the Access Program. Please call the Access Office at 615-880-3970.

To email us your Access reservation, click here.

RideSharing services offer employers and individuals assistance in setting up employer-based RideSharing programs or matching individuals with carpools and vanpools.

Carpooling is for people who want and need flexibility. You can pool one, two, or more people from the RideSharing match list. You can drive, drive on alternate days, or just ride. Call Customer Care at 615-862-5950.

Vanpooling is ideal for larger groups (nine to 15 people) who commute long distances to work. You can start a vanpool with your own van or use a lease arrangement. Call Customer Care at 615-862-5950.

*WeGo fare cards are valid on any WeGo route. They are not valid on WeGo regional bus routes.

Operating Hours

Customer Care Call Center - 615-862-5950
6:30 a.m. to 8:00 p.m. — Monday-Friday
8:00 a.m. to 5:00 p.m. — Saturday
10:30 a.m. to 2:30 p.m. — Sunday

Ticket Sales and Information at WeGo Central
400 Dr. Martin L. King Jr. Blvd.
6:00 a.m. to 6:30 p.m. — Monday-Friday
8:00 a.m. to 5:00 p.m. — Saturday
10:30 a.m. to 2:30 p.m. — Sunday
Closed holidays

WeGo Central — Hours of Operation
400 Dr. Martin L. King Jr. Blvd.
5:15 a.m. to 11:15 p.m. — Monday-Friday
6:00 a.m. to 10:15 p.m. — Saturday
6:00 a.m. to 9:15 p.m. — Sundays and holidays

Administrative Offices
430 Myatt Drive
Nashville, TN 37115

Important Phone Numbers

Customer Care Call Center

Schedule and Route Information 615-862-5950
Lost and Found, School Field Trips and General Questions 615-862-5950
Complaints/Comments 615-862-5950
EEO/Affirmative Action Compliance Officer 615-862-5950
Title VI Coordinator 615-862-5950

Seniors or People with Disabilities

Discounted Fares/Special Services 615-862-5950
Access 615-880-3970
ADA Coordinator 615-862-5950

Carpool and Vanpool Services

Regional Transportation Authority of Middle Tennessee 615-862-8833

Relay Service 711
The State of Tennessee provides a free, state-wide assisted relay service at 711 so people who use text telephone (TTY) or other assisted device are able to have phone conversations with people who do not have TTY numbers.

This confidential service is available 24 hours a day, seven days a week from anywhere in the United States. There is no charge to either person in the conversation. Since operators who answer use voice and TTY, dialing 711 works whether or not the person placing the call is using a TTY.

Outside of the state, Tennessee residents may call the following numbers:

(800) 848-0298 — Person with TTY calling someone without TTY.
(800) 848-0299 — Person without TTY calling someone with TTY.

Contact Information
WeGo Public Transit
430 Myatt Drive
Nashville, TN 37115
ph: 615-862-5950
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